Last Updated: January 29, 2026

At Travel Gurukul, we operate as a professional training institute. Our batch sizes are limited to ensure quality attention and mentorship. When a seat is reserved, it is blocked specifically for you, preventing other aspirants from joining. Therefore, our refund policy acts as a contract to ensure fairness to both the student and the institute.

1. The “Cooling-Off” Period (Full Refund)

• If you cancel your admission within 3 days of payment and at least 7 days before the batch start date, you are eligible for a 100% Refund of the Tuition Fee.

• Note: The Registration/Booking Fee of ₹5,000 is non-refundable as it covers administrative processing and seat reservation.

2. Pro-Rata Refund (Mid-Course Withdrawals)

In compliance with consumer protection standards, if you wish to withdraw after the course has started, refunds are calculated on a strictly pro-rata basis:

• Withdrawal 0 to 7 Days into the course: You are eligible for a refund of 75% of the Tuition Fee.

• Withdrawal 8 to 15 Days into the course: You are eligible for a refund of 50% of the Tuition Fee.

• Withdrawal After 15 Days: No Refund will be issued. The seat is considered “consumed” as we cannot fill it mid-batch.

• Deductions: GST (18%) paid to the government and the cost of any issued study materials or software logins will be deducted from the gross amount before the refund percentage is calculated.

3. Non-Refundable Components

Certain fees are paid to third-party vendors immediately upon your enrollment and cannot be refunded by us under any circumstances:

• GDS Login Creation: Fees paid for creating live Amadeus/Galileo/Sabre IDs.

• Exam Fees: Payments made to IATA or other certifying bodies.

• Study Material: Cost of physical books or digital access once issued.

4. Process for Requesting a Refund

1. Written Request: All requests must be sent formally via email to support@travelgurukul.com. Verbal requests to faculty, reception, or via WhatsApp are not considered valid.

2. Processing Time: Refunds are processed within 14 working days after the request is officially approved.

3. Mode of Payment: Refunds are strictly made to the original source account (Bank Transfer/UPI). To maintain financial transparency and audit trails, no cash refunds are permitted.

5. Course Adjustments (Flexibility Option)

If you cannot continue due to a medical emergency or genuine personal reason, we offer a “Batch Shift” option as an alternative to cancellation:

• You may pause your course and rejoin a future batch within 6 months (Subject to a Re-joining Fee of ₹5,000 + GST and seat availability).

6. Dispute Resolution

We aim to resolve all concerns amicably through dialogue.

• Grievance Officer: For unresolved issues, please contact our administration.

  • Email: support@travelgurukul.com

  • Phone: +91 7303881129

• Jurisdiction: Any legal disputes arising out of this policy are subject to the exclusive jurisdiction of the courts in New Delhi.